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- Orders & Payments
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- WASHING INSTRUCTIONS
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Shipping
Do you offer international shipping?
Yes, we ship worldwide.
How much is shipping?
Small parcels: £3.55 (Tracked 48) or £4.45 (Tracked 24).
Large parcels: £7.05 (Tracked 48) or £8.15 (Tracked 24).
How long does shipping take?
Orders are completed and shipped within 2 weeks.
How can I track my order?
Tracking numbers are sent by email once your order ships.
Returns & Refunds
What’s your return policy?
Returns are accepted within 14 days if items are unused and still boxed.
How do I start a return?
Email us at weartorque@gmail.com with your order number and reason for return.
Are returns free?
Customers cover return shipping unless we made a mistake (wrong or faulty item).
How long does a refund take?
Refunds are processed within 7 days after we receive and inspect the item.
Sizing & Products
How do I know my size?
Check our Size Guide for detailed measurements and fit notes.
Will items be restocked?
Some drops are limited, but restocks may happen — follow us on TikTok for updates.
Orders & Payments
Can I change or cancel my order?
Only within a short time after placing it — email us ASAP.
What payment methods do you accept?
Major cards, PayPal, Apple Pay, and other secure checkout options.
My payment failed — what should I do?
Retry or contact us for help.
Collaborations & Contact
Do you do collaborations?
Yes! We work with creators and models — email us at weartorque@gmail.com
How can I contact support?
Best way email : weartorque@gmail.com. You can also DM us on Instagram or TikTok
WASHING INSTRUCTIONS
How do I Wash the clothing?
To help your garments have a long and happy life please follow these washing instructions:
Screen printed items: iron and wash (40oC) inside out, Transfer printed items: iron and wash (40oC) inside out DO NOT DRY CLEAN, Embroidered items: iron and wash (40oC) inside out’
